DATE LAST UPDATED: January 9, 2024.
provided by College Collective and any associated services (the “Membership Services”). The terms governing your
use of the Membership Services are specified in our Terms and Conditions of Use, available at Terms and
Conditions for Membership Services.
A. The Company
persons associated with College Collective, or its affiliates that will responsible for processing your personal
identify you (sometimes referred to as “personal information” or “personal data” under applicable privacy and data
“Services”) or when you otherwise interact with us. We may partner with third parties to provide you with products,
promotions or other experiences. We will make available to you the privacy policies of those third parties if they
From time to time, we may develop new services or offer additional services. If these evolving services materially
change how we collect or process your personal information we will communicate that to you. Unless otherwise
Ensure that you understand what personal information we collect, why we collect and use it, and who we may share it with;
Explain how we use the personal information that you share; and
Explain your rights and choices relating to the personal information we collect and process about you and the steps we will take to protect your privacy.
We hope this helps you to understand our privacy practices. For information on how to contact us if you ever have
any questions or concerns, please see Section 2 (“How to Contact Us”) below. Your use (or continued use) of the
2. How to Contact Us.
If you have general questions about your account or how to contact customer service for assistance, this Privacy
Policy, or our use of your data, cookies or similar technologies please email us at
email@example.com. If you contact us regarding a privacy concern, for safety reasons we may
need to authenticate your identity before addressing your request.
3. Information We Collect.
We receive and store information about you such as:
Information you provide to us: We collect information you provide to us, including:
your name, email address, gender, address or zip code, country, payment method(s), and telephone number. We collect this information in several ways, including when you provide it while using our Service;
Information you elect to provide including, account settings, or otherwise provided to us through our Membership Services or Services or elsewhere.
Information collected automatically: We collect information about you and your use of our Membership Services or Services, and your interactions with us. This information includes:
Your activity on the Membership Services or Services;
Your interactions with us through email and text messages; and
Details of your interactions with our customer service, such as the date, time and reason for contacting us.
4. Use of Information.
We use the information we collect to provide, maintain, and provide our Services. We also use this information we
Communicate with you about updates, technical notices, security alerts and support and administrative messages and to respond to your questions, comments, and customer service requests;
Inform you of products, services, offers, and events that we and others offer, and provide news and information that we think will be of interest to you, including based on your general geographic location;
Monitor and analyze trends, usage and activities in connection with our Membership Services or Service and personalize and improve our service.
We may also use the information we collect about you for various purposes below.
a. To provide you with the Membership Services or Services
b. To maintain and improve the platforms and Services
c. To communicate with you
d. For account and network security purposes
e. To maintain legal and regulatory compliance
f. To enforce compliance with our agreements and policies
g. To protect you, others, and our business
h. For any legitimate business purposes
We may use your information for any other purpose disclosed to you at the time we collect the information, or
otherwise with your consent.
5. Sharing Your Information.
In general, your personal information will remain with us, but we may share personal information about you as
We share your personal information with our affiliated legal entities where necessary to fulfill a
contract or precontractual measures, or where we have a legitimate business interest in doing so (such
as providing you with support or access to our Membership Services or Services, providing customer
support, or content development), or a legal obligation to do so.
With vendors, consultants, and other service providers who process your information on our behalf
when they provide services to us, for example, data analytics, ad networks, research, marketing, and financial services.
We may also share aggregated or de-identified information, which cannot be reasonably used to identify you. For
example, we may share aggregated or de-identified information with our advertising partners and service providers
so that we, and they, can understand how people use the Membership Services or Services; this helps us grow our
business and improve and develop our products and services.
6. Information Access, Retention, and Deletion.
When you visit the account portion of our website, you may access and update account information, including your
contact and billing information, You must be signed in to access the account section.
We retain your personal information only as long as necessary to provide you with the Membership Services or
Services and for legitimate business purposes, such as complying with the law, maintaining the Membership
Services or Services, making business decisions about new features and offering, and resolving any disputes.
Upon request, we will delete or anonymize your personal information so that it is no longer identifying, unless we
are legally allowed or required to maintain such personal information, for example:
Where there is an unresolved dispute or issue involving your account;
Where our legal, tax, audit, and accounting obligations require us to retain personal information;
Or where necessary for our legitimate business interests such as avoiding fraud or maintain security.
We take reasonable steps to destroy or anonymize personal information in a secure manner when it is no longer
7. Data Security.
We use reasonable measures to safeguard your personal information against loss, theft and unauthorized access, use
and modification. These measures are designed to provide a level of security appropriate to the risks of processing
your personal information. However, no data security regime can ensure complete security. Accordingly, we cannot
guarantee the security of your personal information. Your password protects your user account, so we encourage
you to use a strong password that is unique to your Membership Services account or Services account, never share
your password with anyone, limit access to your computer and browser, and log out after having used the
Membership Services or Services.
8. Third Party Websites.
The Membership Services or Services websites, applications and other content may include links to third-party
websites, apps, and social media platforms (“Third Party Websites”). By clicking on such links, you may permit a
third party to collect or share your personal information. We do not endorse or control Third Party Websites. By
site will process information about you. We accept no responsibility for any liability or damages or other harm to
anyone from your use of Third Party Websites. Please appropriately protect yourself when accessing such websites,
particularly when downloading or purchasing anything from such sites.
You must be at least 13 years of age or older to become a Member with respect to the Membership Services or
Services. The Membership Services or Services are not offered to children whose age makes it illegal to process
their personal information.
We do not knowingly collect personal information from children under 13 years of age or under the applicable age
limit. If you are under the applicable age limit, please do not use the Membership Services or Services, and do not
provide any personal information to us.
If we determine that we have collected personal information of a child under the age of 13 years, we will take
reasonable measures to delete that information. This may require us to delete the child’s Membership Services or
Services and will change the “Date Last Updated” reference accordingly. We will notify you of such changes in
accordance with the law. Please check back here periodically for the latest description of our privacy practices.
Continuing to use the Membership Services or Services after any such updates take effect will constitute your
acknowledgement and acceptance of those changes. If you do not wish to acknowledge or accept any updates to this